Privacy Policy
Last updated: December 15, 2024
Introduction
At Synovtus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital financial management platform and synovus gateway services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name, email address, and contact information
- Financial account information and transaction data
- Identity verification documents
- Device information and IP addresses
- Usage patterns and preferences within our platform
Automatically Collected Information
When you access our synovus gateway, we automatically collect certain information including browser type, operating system, referring URLs, and pages visited to improve our services and ensure platform security.
How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our digital financial management services
- Processing transactions and managing your accounts
- Verifying your identity and preventing fraud
- Communicating with you about your account and services
- Improving our platform functionality and user experience
- Complying with legal and regulatory requirements
- Analyzing usage patterns to enhance security measures
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
Trusted third-party companies that assist in operating our platform
Legal Requirements
When required by law or to protect our rights and users
Business Transfers
In connection with mergers, acquisitions, or asset sales
Consent
With your explicit consent for specific purposes
Data Security
We implement robust security measures to protect your personal information:
- Advanced encryption for data transmission and storage
- Multi-factor authentication for account access
- Regular security audits and vulnerability assessments
- Secure data centers with physical access controls
- Employee training on data protection protocols
- Continuous monitoring for suspicious activities
Your Rights and Choices
You have the following rights regarding your personal information:
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial transaction data may be retained for extended periods as required by banking regulations and tax laws. When information is no longer needed, we securely delete or anonymize it according to our data retention policies.
Cookies and Tracking Technologies
Our synovus gateway uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Enhance security and prevent fraud
- Provide personalized content and features
You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information during international transfers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Address:
125 Peachtree Street NE
Atlanta, GA, United States
Phone:
+1 404 672 9184
Our privacy team typically responds to inquiries within 5 business days.